MissingX Help - How to use missingx.com

IMPORTANT: Before you begin

MissingX is not a lost property office. We do not hold items, and we cannot match items with their owners. We are the software solution provider used by lost property offices around the world.

What to do when you have lost something?

Begin by searching on missingx.com to see if you find a matching item. If you don't find anything, don't worry. It may take some time until found items are registered.

How to contact us

We at MissingX do not handle the items and cannot answer questions about your case. If your situation is urgent, you may be able to contact the lost property office via phone.

Some of our categories

Lost an Item

Browse articles about how you search for and register an item

Managing your account

Browse articles about how you manage your user account on missingx.com

Contacting a Lost Property Office

Browse this category to learn more about how to contact a lost property office

Operating a lost property office?

See how MissingX can benefit you

MissingX for Business

Benefits of using MissingX

Better Customer Service
Help even more people get their item back by making it easy and organised
More Digital Communication
Unleash the power of automation and reduce the time you spend on each case
Fewer Calls
Make sure you can help those who really need to call you by offering the majority of your customers a digital self-service solution.